I’m Cole Jeffers, the proud owner of McGrew Service Company. I began work for Richard McGrew in 1999 as an Electrical Apprentice. After receiving my Journeyman’s license, then my Masters, I began working in the Service Department. After many years of learning and growing the Service Department, I became Service Manager and from there, earned the title of, “General Manager.” In early 2018, Mr. McGrew offered me the opportunity to buy the business. I jumped at the chance, finalizing the deal in October of the same year. I knew instantly my top priority was to continue the consistent, top-level service that McGrew had provided since opening in 1988. The company began as McGrew Electric, and over the years we’ve grown into a multi-faceted company, providing electrical expertise and more to homeowners and businesses throughout Central Arkansas. What began as a small business has grown into McGrew Service Company, an enterprise specializing in all things electrical and generators.
McGrew Service Company has treated me very well from the first time we met. All of their product options were presented to me in an easy to understand manner and it became very easy to make the right choices for our situation. Scot W. did my 3 month maintenance on my Generac 20KW unit. He explained the entire procedure to me and answered all of my questions. It's so obvious and comforting to know that my generator is in such capable hands. The only negative I can come up with, and this is a stretch, is that, McGrew waited for me to contact them about scheduling my 3 month free first maintenance. I was under the impression that they would have scheduled me ahead of time or at least called to get me scheduled - but again - I don't consider this to be a big deal at all. I know I made the right choice with McGrew Service Company. If anyone out there is contemplating a generator purchase, I highly recommend McGrew.