Serving Central Arkansas since 1988

Our Team

Our team begins with a tremendous office staff, laying the foundation for great customer service. Our office supports our service technicians by helping them to be efficient and on time. We have customer representatives who not only schedule your appointment at your convenience, but are also responsible for dispatching and processing your invoice. This is our staff’s way of watching over you from beginning to end.

Our highly qualified team of service representatives are the brick and mortar of McGrew Service. Joining our service team is difficult. Not only do they have to be experienced, knowledgeable, and trustworthy, but it’s also important that our technicians be creative thinkers. Usually there’s more than one way to repair, replace, or install something. Therefore, excellent communication skills are a must so that our customers can decide what solution most suits their needs.

We offer certified, licensed technicians to service your needs. In addition to undergoing rigorous drug screening and background checks, McGrew Service makes sure that they receive ongoing training and certification in their areas of service. Our technicians are always up-to-date on the latest technology and methods to best serve you. At McGrew Service, we focus on skills and relational training for our technicians to give them all the “tools” that they need to be successful, offering you the peace of mind that you will have a professional, courteous, clean, and qualified technician at work for you. The average length of professional experience of our technicians is 22 years. When you call McGrew Service Company, you can rest assured that you will deal with the most highly trained and professional people in the electrical service industry today.

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Richard McGrew 


Cole Jeffers 

Service Manager 

Deanna Greenfield 

Call Center Manager

Richard is the founder and CEO of McGrew Service Company, having started the business from scratch back in 1988. As he leads with authority, he is careful to ensure that as his company is built, so are his team members. No wonder he is so easy to follow.  



As a service manager, Cole is a driving force behind the service technicians and their performance in the field. His ability to over see day-to-day operations enables McGrew Service to operate efficiently, ultimately resulting in supreme service to our valued clients.


  Deanna holds a vital role in McGrew Service as the Call Center Manager. She oversees the schedule, helps dispatch, and makes sure things run smooth in the office and in the field. Deanna is the proud owner of two dogs and spends her weekends outdoors kayaking, hiking, floating, camping, and playing softball/kickball.

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Keagan Smith 


Brett Muncrief 


Jim Brooks 



Keagan holds a vital role in McGrew Service as the ever important dispatcher. Making sure that appointments are booked with your schedule in mind and that technicians are where they need to be, she cracks the whip and gets the job done. After work, Keagan enjoys photography, crafting, baking, and spending time with family.  

Careful to complete each job with skill and expertise, Brett boasts over 30,000 work hours as a service tech. Due to of his uncanny customer satisfaction, we are willing to overlook the fact that his favorite quote is Bill Clinton’s “I feel your pain.”  

Having twenty-three years of electrical work experience under his belt, Jim is one of our most seasoned team members at McGrew Service. Standing tall and donning boots daily, it’s no surprise that his favorite movie is John Wayne’s “She Wore a Yellow Ribbon.” Whoa there, Pilgrim.  

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Chris Ware 


Don Yoak 

HVAC Manager 

Jon Hall 


Chris has been an electrician for 14 years. He is a dedicated and knowledgeable part of our team. When not at work, he enjoys hunting and spending time with his wife and two boys.   As the HVAC Manager, Don leads a team of service technicians who work with heating, ventilation, and air conditioning systems and equipment. With 10 years experience, our customers can rest assured the job is done accurately and quickly.   With 20 years experience, Jon is another member of our experienced team.  This father of two boys enjoys his time off playing baseball with his kids. His desire for super-human speed would come in handy at work and baseball.  
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Colton Adams 


Jerrod Semora 

Electrician/HVAC Tech 

Colton Adams has been in the electric field for six years and has recently joined our team a year ago. He has been a very valuable asset to McGrew Service Company, collecting a strong customer base in such a short time with our company. We are proud of how far he has come and how far he will go. 

Jerrod is currently training as an electrical apprentice and has had his electrical license for going on a year now. His work ethics and character is exactly how we want to be represented out in the field. He always sees the positive in every situation and is a team player. 

By Aaron W.

My whole experience was fantastic. From beginning to end everyone was extremely friendly and very helpful. Brett arrived on time, quickly diagnosed the issue and promostly repaired it. I am 1 extremely satisfied customer.