Scot did an excellent job from the time he came out to collect information for submitting a bid through the installation and followup. He discussed and explained everything during all steps of the installation, as well as during a followup call to change one of the circuit breaker hookups. Deanna was always helpful in scheduling times that met our needs. We preferred working with a locally owned business rather than a "chain" operation, and are happy that McGrew not only meets that criteria, but has caring and competent employees. We have already recommended you to two neighbors that are considerating whole-house generators.