About Us
McGrew Service Company
-Home of the World's Greatest Electrician-
Mission Statement
To be known as a high-class company respected for the value that customers receive by doing business with McGrew Service Company
A Message From Our Owner
I’m Cole Jeffers, the proud owner of McGrew Service Company. I began work for Richard McGrew in 1999 as an Electrical Apprentice. After receiving my Journeyman’s license, then my Masters, I began working in the Service Department. After many years of learning and growing the Service Department, I became Service Manager and from there, earned the title of, “General Manager.” In early 2018, Mr. McGrew offered me the opportunity to buy the business. I jumped at the chance, finalizing the deal in October of the same year. I knew instantly my top priority was to continue the consistent, top-level service that McGrew had provided since opening in 1988. The company began as McGrew Electric, and over the years we’ve grown into a multi-faceted company, providing electrical expertise and more to homeowners and businesses throughout Central Arkansas. What began as a small business has grown into McGrew Service Company, an enterprise specializing in all things electrical and generators.
Quality Work
I believe in a high level of customer service and offer a 100% SATISFACTION GUARANTEE on all our work. We are fully licensed, bonded, and insured. Complete customer care is what we strive for.
Honest Prices
My staff and I believe in treating our customers the way that we would want to be treated, regarding both quality and price. We offer up-front pricing without any obligation. The price that you are quoted is the price that you will be charged. For your convenience, we accept all major credit cards.
Respect of Your Time
We know that you’re busy. We schedule a window of time that fits your needs, and we have a live person in our office to stay in communication with you about scheduling, job information, or anything else that you need to coordinate. You will never, ever, EVER talk to a computer at McGrew Service Company.
Peace of Mind
Our technicians are clean, neat, and uniformed. They are trained not only to treat your home and possessions as they were their own, but to also look from the customer’s point of view, resulting in a level of service far above the norm. Our team of highly trained employees boasts a combined experience of 195 years of professional experience or an average of 22 years per technician.
I truly believe that we offer the best available electrical service in the state, and I will stand behind our service. If you ever have any concerns, feel free to contact me personally at our offices at 501-760-3440.
I look forward to hearing from you.
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Cole Jeffers Owner and CEO, McGrew Service Company |
Values
We believe:
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That our Creator put us on this earth and that by seeking His daily will, we will succeed
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We must earn our positions every day
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In company loyalty, letting leadership lead
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Operating in a responsible manner, “Above the Line”
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Communicating honestly and with purpose
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Treating others as we would like to be treated
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Speaking calmly and respectfully, without profanity or sarcasm
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Giving thanks to God every day
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Having fun in the process
Action Guideline
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Is it good for me?
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Is it good for the company?
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Is it good for the customer?
